Ledger.com/Start® | Getting Started — Ledger Support®

Welcome to Ledger.com/Start®, your official starting point for setting up, securing, and using your Ledger hardware wallet with confidence. Whether you're new to crypto or upgrading from another wallet, this guide walks you through every essential step so you can protect your digital assets with industry-leading security. Ledger devices such as the Ledger Nano S Plus® and Ledger Nano X® are trusted worldwide for safeguarding cryptocurrencies, NFTs, and digital identities.

Before proceeding, make sure you are visiting the legitimate and official URL: Ledger.com/start. This page ensures you download the correct software, follow verified instructions, and avoid third-party scams.

1. What You Need Before You Start

Before setting up your Ledger wallet, prepare the following:

  • Your new Ledger hardware wallet (Nano S Plus® or Nano X®)
  • A computer or mobile device compatible with Ledger Live
  • A stable internet connection
  • A secure environment where no one can view your screen or recovery phrase

Your Ledger device must be new and sealed. If the box looks tampered with, contact Ledger Support immediately.

2. Visit Ledger.com/Start® to Download Ledger Live

Your setup begins at Ledger.com/start, where you can safely download Ledger Live®, the official Ledger management application. Ledger Live allows you to:

  • Install apps for your favorite crypto assets
  • Create or restore your wallet
  • Check balances in real time
  • Buy, swap, or stake crypto depending on your region
  • Manage NFTs (EVM + Solana supported)
  • Update firmware securely

Always download Ledger Live directly from Ledger.com/start to avoid malicious replicas or phishing downloads.

3. Install and Launch Ledger Live®

Once you have downloaded the installer from Ledger.com/Start®, open the file and follow the on-screen instructions.

After launching Ledger Live:

  1. Select “Get Started.”
  2. Choose your specific Ledger device model.
  3. Confirm that your device is genuine through the built-in authenticity check.

Ledger Live® will guide you through each setup step in a secure, controlled process.

4. Set Up Your Ledger Device

When you power on your Ledger device, follow the instructions on the screen.

Create a New Wallet

Ledger will generate a new seed for you. This includes:

  • Your 24-word recovery phrase
  • Your PIN code, which you create

Write down the 24-word recovery phrase on the provided recovery sheet and store it offline in a safe place. This phrase is the only backup to your wallet. Ledger will never:

  • Store it
  • Ask for it online
  • Request it via email
  • Ask you to type it into any website

Your recovery phrase should never be shared with anyone.

Restoring an Existing Wallet

If you already have a recovery phrase from a previous Ledger or another compatible wallet, you can restore it through the on-device recovery process.

5. Install Crypto Apps via Ledger Live®

After setting up your device, Ledger Live will prompt you to install apps for the cryptocurrencies you want to manage. Each crypto requires its own app—for example:

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Solana (SOL)
  • XRP, ADA, LTC, and many more

You can always return to Ledger.com/start to review supported assets and compatibility details.

6. Add Accounts and Transfer Your Crypto

Once apps are installed, add accounts to Ledger Live:

  1. Open Ledger Live
  2. Select “Accounts”
  3. Choose “Add account”
  4. Select the crypto asset
  5. Confirm with your Ledger device

You can now receive crypto by copying your Ledger-generated address and transferring funds from an exchange or another wallet.

7. Keep Your Device and Ledger Live Updated

Updates improve security, add features, and support new assets. Ledger Live® will notify you when:

  • A new firmware update is available
  • A Ledger Live application update is ready
  • Installed crypto apps need updating

Always install updates directly through the Ledger Live interface or from Ledger.com/Start®.

8. Need Help? Ledger Support Has You Covered

If you ever face issues—such as difficulty verifying your device, transferring assets, or updating firmware—the official support center provides step-by-step guides at Ledger.com/start. You’ll also find troubleshooting articles, FAQs, and community assistance to keep your experience smooth.

Final Tips for Safe Crypto Management

  • Visit only the official site: Ledger.com/Start®
  • Never share your 24-word recovery phrase
  • Beware of phishing attempts
  • Keep backups in a secure, offline location
  • Regularly update your wallet and Ledger Live

Your crypto security starts with responsible setup and ongoing awareness.